Support

1. How much is the shipping fee?

We apply a flat shipping fee to all items:
– Orders shipped to the US: $6.99.
– Orders shipped to other countries around the world: $8.99.

 

2. What is the shipping method?

– We are proud to offer worldwide shipping via USPS, DHL,…

3. How long is the process and processing time?

– Processing time: 3-5 business days.
– Shipping time: 7-15 business days for the US and 7-21 business days for the rest of the world.

 

4. How to pay?

– We currently accept PayPal as Visa.

5. How do I cancel my order?

– You can cancel your order free of charge within 12 hours of placing your order by replying to the Order Confirmation Email. You can then cancel as long as the item hasn’t been shipped. Cannot be canceled once the product has been shipped. If the condition “Cancel order” is met. Refund will be received within 5 business days.

Questions, Comments, suggestions? Let us know!

Support Hours: Monday – Friday 9h00-18h00 (GMT-8)
Address: